Delay Server

Experience unparalleled control over your content distribution with DVEO's state-of-the-art Delay Video Playback solution. Engineered to provide seamless synchronization of video content across various time zones, our advanced system ensures an optimal viewing experience for audiences everywhere.

Why Choose DVEO’s Time Delay Solutions?

- Flexible Input and Output Options: Our Delay Video Playback solution integrates effortlessly with your existing infrastructure. It supports a wide range of input and output formats, including UDP, SRT, RTSP, RTMP, and HLS. This versatility ensures that you can capture and deliver content from various sources without compatibility issues.

- Customizable Time Shift Settings: Tailor your content delivery to meet the needs of viewers across different time zones. With adjustable time shift settings, you can easily configure delays of 3 hours, 6 hours, 9 hours, or 12 hours. This feature allows you to synchronize broadcasts with global audiences, ensuring that viewers can enjoy content at their convenience.

- Seamless Integration: Our solution is designed to fit seamlessly into your existing setup, providing a hassle-free experience. Whether you’re handling live broadcasts, web streaming, or video feeds from IP cameras, DVEO’s Delay Video Playback system guarantees reliable and consistent performance.

- Optimized Viewing Experience: By adjusting the playback delay to accommodate various time zones, you enhance the viewing experience for your audience, allowing them to access content when it suits them best. This flexibility is crucial for broadcasters and content providers aiming to reach a global audience.

Technical Specifications:

• Inputs Supported: UDP, SRT, RTSP, RTMP, HLS
• Outputs Supported: UDP, SRT, RTMP, HLS
• Adjustable Time Shifts: 3-hour, 6-hour, 9-hour, 12-hour delays

Streamline Your Global Content Delivery

Transform your content distribution with DVEO’s Delay Video Playback solution. Achieve precise synchronization across time zones and deliver an enhanced viewing experience to your global audience. Our advanced technology ensures that your content is always in sync and accessible, no matter where your viewers are located.

We make every effort to ensure your purchase is delivered on time and in good working condition.

In the event a system or component you purchased from DVEO is damaged in shipping, fails before the warranty period has ended, or you just need to return it, please refer to the steps below to return your purchase.

Shipping Policy

For Items Damaged During Shipping:

DVEO is NOT responsible for breakage, damage, or delay in transit. Once a purchase has been delivered, it is the customer's responsibility to inspect systems and/or components for damage incurred during shipping and file a claim with transportation company within 3 days after receipt of merchandise. All claims for loss, damage or shortage must be reported to DVEO within 5 days from receipt of order.

Customs, duties, and taxes

DVEO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Domestic Shipping Policy

Shipment confirmation and order tracking

As soon as your order has been shipped you will receive an email confirmation with your tracking number.

DVEO will provide weekend deliveries upon the customer’s request and at an additional charge. If we are experiencing a high volume of orders and expect any delays, you will be notified.

International Shipping Policy

We ship to every country unless the freight companies have it on a NO SHIPMENT LIST. Or a particular country has a restriction on receiving shipments, due to COVID-19.

Potential Delays and COVID-19

There may be potential delays due to COVID-19 in terms of processing shipments.

The health and safety of our employees and customers is our top priority. We’ve redesigned our order warehouse center to comply with government/state recommended social distancing and personal protective equipment guidelines.

We will notify you when your order is shipped or if we foresee any issues with fulfilling your order.

Return Policy

For Products Under One Year Warranty:

Please have a description of your issue and the serial number on hand when you contact support. DVEO will assist you in troubleshooting the problem remotely.

If remote troubleshooting is unable to correct or identify the problem an RMA number will be issued to return the defective system or component for repair.

For Returns:

Returns NOT related to product warranties or damage during shipping are handled on a case by case basis. If you would like to return a product or system purchased through DVEO you must notify DVEO within 30 days.

• All returns will include a 25% restocking fee.
• The item must be shipped back in the original packaging.
• Used items that are missing any parts, accessories, manuals, and original packaging are subject to a 25%-75% restocking fee.
• Items that have been disassembled where structural parts were opened up, removed, unscrewed, tampered with, or broken by the user are not accepted for returns or refunds. Our return policy does not cover ordinary wear and tear or damage caused by improper use or accidents.
• Returned materials are subject to a restocking fee.
• Returns must be accompanied by an RMA number provided by DVEO.
• To get an RMA number, please email us at RMA@dveo.com.
• DVEO is not responsible for shipping expenses.
• COD or Collect returns will not be accepted.
• Returns should be processed within a few weeks.

All Items returned to DVEO must have shipping labels addressed as follows:
Computer Modules Inc / DVEO
RMA: (Reference # Here)
11413 West Bernardo Court
San Diego, CA 92127
(858)613-1818

For more information, email info@dveo.com